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WhatsApp Scripts

Follow-up scripts

  • After Initial Contact: "Hi [Name], it was great connecting with you earlier. With your permission, I would like to send you relevant updates and opportunities from time to time. Please let me know if you are happy for me to do so."
  • After a Show Day: "Hi [Name], great to meet you at [Address] today. I have a few other properties that might interest you. Would it be alright if I sent them through?"

Content broadcast invite

  • "Hi [Name], I have started a monthly [Suburb] property update — short, useful, no spam. Would you like to be added? You can opt out at any time, no questions asked."

Database re-engagement

  • "Hi [Name], I am currently updating my records to ensure I only stay in touch with people who find my communication useful. Would you be happy for me to keep you updated with relevant property information and opportunities from time to time?"

Viewing confirmation (from the follow-up system)

Compliance guardrails for WhatsApp automation

  • One-on-one personalised messages to consented contacts are generally compliant.
  • Broadcasts to purchased or large lists are bulk marketing → require NCC registration + registry check (see CPA Obligations).
  • A broadcast list invite is only valid if recipients opted in to that list — and the invite itself is the permission ask (see Content Subscription Offer).
  • Log consent status and date for every contact (see Consent Management).

Sources

[1] Raw: Cold Calling to Consent — Scripts [2] Raw: Sales Coaching — Viewing Confirmation